Acceptance of Police Clearance Certificate (PCC) applications only by post
This is to inform that the Embassy has decided to accept applications for PCCs only by post w.e.f. 01 February 2025. From 01 February 2025, applicants are given a choice of sending applications for PCCs either with copies of passport certified by CTT, OR with original passport. The procedure of sending the application is mentioned below-
1. The postal services will been opened ONLY for PCC applications, NO other applications (such as renewal of passport or renunciation, attestations etc.) will be accepted by post.
2. Procedure to be followed for sending PCC application by Post:
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The applicant needs to fill the form through the following link – https://portal3.passportindia.gov.in/Online/index.html, Print the duly filled-in form, sign it and paste the recent photograph with white background on the form.
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Fill the Online Form (available at https://zfrmz.eu/kfnLranJR5Fd90IF5EyM?referrername=EoIWebsite) and make the payment of Euro 27 (which includes PCC service fees, ICWF fees, postal charges and stripe payment gateway charges). After submitting the form and making payment successfully, (i) the applicant will get an email with Unique Reference Number (URN No), and (ii) another payment confirmation email from stripe payment gateway.
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Please write the URN No you have received in the confirmation email, on the top Left/Right corner of the envelope, in which you are sending the PCC application with accompanying documents. The envelopes, which are sent without writing this number, will not be accepted/processed.
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Please send a) the filled in PCC application, b) original certified copy of first and last page of the passport done exclusively by CTT (which should also be self attested) OR original and valid Passport along with a photocopy of the passport c) Copy of any Residence proof (Junta/NIF/NISS) of Portugal or valid Portuguese residence permit copy d) Printout of the Stripe payment gateway receipt of 27 Euros, to the Address: Consular Section, Embassy of India, Lisbon, Rua Pero Covilha No. 16/16A, Restelo, Lisbon, Portugal, Postal Code 1400-297.
3. Please note that the attestation of passport copy should be done exclusively by CTT and not by any others agents/advocates or notaries and original certified copy should be sent along with the application. It should also be self attested.
4. Incomplete applications will not be accepted and will be sent back to the applicant.
5. The Embassy holds no responsibility if the passport is reported lost by the CTT or any other courier companies during the transit.
6. Applicants are responsible for providing the correct address. The PCC(s) along with the Passport(s), will be sent back to the applicant, once ready. No in-person collection is allowed at the Embassy.
7. The normal processing time for the issuance of PCC is at least 45 working days. If the passport is being sent, it will not be handed over personally to the applicant under any circumstances and shall be sent by post only. The applicants can track their applications through the ARN number (mentioned on the form, below the bar code) on the same link of PSP - https://portal3.passportindia.gov.in/Online/index.html. No inquiries over email/phone will be entertained before the normal processing time.
